FAQs
Questions, answered
The things contractors and asset owners most often ask us. Can't find what you need? Give us a call.
What areas do you service?
We operate from branches in Bundaberg, Rockhampton and Emerald, servicing Bundaberg, Hervey Bay, Rockhampton, Yeppoon, Emerald and surrounding areas across Central and South East Queensland. If you're not sure whether we cover your site, just ask.
Are you Dial Before You Dig accredited?
Yes. Our locators are Dial Before You Dig (DBYD) accredited and certified, and we work to industry standards for service location and identification.
What's the difference between cable location and hydro excavation?
Cable and pipe location finds and marks the position and depth of underground services from the surface. Hydro excavation then safely exposes those services using high-pressure water and vacuum, so you can physically see the asset without risk of striking it.
Is hydro excavation safe around live services?
Yes — that's the point of it. Non-destructive vacuum excavation removes soil without the cutting force of a mechanical bucket, so it's the safest way to dig around live power, gas, water and comms.
Do you provide a record of what you locate?
We can mark located services on site with depth measurements and, where required, capture them with survey-grade accuracy to produce an underground utility map you keep for the life of the asset.
Can I hire equipment without an operator?
We hire vacuum excavators and jet rodders, and can advise whether your job needs an operator. Talk to us about availability and the right setup for your site.
How do I get a quote?
Call us on (07) 4331 5588 or send an enquiry through the contact page with a few details about your site and what you need. Quotes are free and no-obligation.
Free, no-obligation quote